07 Oct 117: How Sarah Thomson Operates one of the Highest Performing Brokerages in Normal Business Hours
In this interview, we tackle a taboo issue of having a great family and operating a successful business as a female in the Australian mortgage industry. Who says you can’t have both!
And what better person to share their opinion than one of the most successful brokers in the country, and arguably, Australia’s leading female broker, Sarah Thomson.
Sarah takes us behind the scenes into her business where she shares what has worked, what hasn’t and how she has built a reputation that well and truly precedes her – both with clients and across the industry.
With droves of raving fans all over the Bellarine Peninsula and beyond, Sarah has built a high-performance brokerage that manages some 40 to 50 applications each month with a business based almost exclusively on repeat business and client referrals.
Beyond great technical skills as a broker, through persistence, mistakes and continual learning, Sarah has also built a team that cares about the brand, that works hard and celebrates their success.
Equally, each member is clear on their role so they deliver a seamless customer experience.
It’s part of the secret sauce that’s helped Sarah build an enviable reputation as a broker and as a lead woman in finance.